Terms and Conditions Effective Date: May 2026

Welcome to the website of PayMatrix LLC (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website and services. By accessing this website, submitting information, or engaging our services, you agree to be bound by the following terms.

1. Company Information

PayMatrix LLC 7990 SW 117th Ave, Suite 114 Miami, FL 33183

Phone: 1-888-531-6298 Email: privacy@paymatrix.io Website: paymatrix.io

2. Acceptance of Terms

By using this website, submitting information, or requesting services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please discontinue use of the website.

3. Scope of Services

PayMatrix LLC provides payment processing, point-of-sale solutions, and marketing automation services for businesses, including but not limited to:

• Payment processing and merchant services
• Self-ordering kiosk solutions
• Customer data capture and marketing automation
• SMS marketing and loyalty programs
• Business consultation and onboarding support

All services are subject to written agreements and applicable merchant terms.

4. SMS Messaging Program

PayMatrix LLC operates an SMS messaging program to communicate with prospective and current clients regarding our payment processing and marketing services. By opting in, you agree to receive text messages including appointment confirmations, demo reminders, service updates, product announcements, and marketing communications.

You can cancel the SMS service at any time. Just text “STOP” to 1-888-531-6298. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at privacy@paymatrix.io or 1-888-531-6298.

Carriers are not liable for delayed or undelivered messages. PayMatrix LLC is not liable for any delays or failures in receipt of SMS messages as delivery is subject to effective transmission from your mobile carrier.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interaction with our services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

SMS Use Cases

Clients who opt in to receive text messages from PayMatrix LLC may receive messages including but not limited to:

• Demo appointment confirmations and reminders
• Consultation scheduling updates
• Product and service announcements
• Onboarding and account setup communications
• Customer service responses
• Promotional offers and seasonal notifications

Consent to receive SMS messages is not a condition of purchase or receiving services from PayMatrix LLC.

We do not share your phone number with third parties for their marketing purposes.

5. Age Restriction

By using this website or opting into our SMS messaging program, you represent and warrant that you are at least 18 years of age. If you are under 18 years old, you may not use or access our services or opt into our messaging program.

6. Payment Terms

Payment terms will be clearly outlined in each service or merchant agreement. Failure to make payment may result in service suspension, collection actions, or legal remedies as permitted by law.

7. Website Content Disclaimer

Information provided on this website is for general informational purposes only and does not constitute professional financial or legal advice. A formal consultation is required to determine the appropriate services for your business.

8. Limitation of Liability

Carriers are not liable for delayed or undelivered messages. PayMatrix LLC is not liable for any delays or failures in receipt of SMS messages as delivery is subject to effective transmission from your mobile carrier.

To the fullest extent permitted by law, PayMatrix LLC shall not be liable for indirect, incidental, consequential, or punitive damages arising from website use, service interruptions, or acts outside our reasonable control.

9. Intellectual Property

All website content including logos, branding, photographs, text, and design elements are the property of PayMatrix LLC and may not be copied or used without written permission.

10. User Conduct

You agree not to submit false information, attempt to disrupt website functionality, use this site for unlawful purposes, or transmit malicious software. We reserve the right to restrict access to users who violate these terms.

11. Indemnification

You agree to indemnify and hold harmless PayMatrix LLC, its owners, officers, employees, and contractors from any claims arising from misuse of the website or violation of these Terms.

12. Governing Law

These Terms shall be governed by the laws of the State of Florida. Any disputes shall be resolved in the appropriate courts located in Miami-Dade County, Florida.

13. Changes to These Terms

PayMatrix LLC reserves the right to update or modify these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the updated terms.

14. Privacy Policy

Your use of the messaging program and our services is also governed by our Privacy Policy. View it here: paymatrix.io/privacy-policy-2/

15. Contact

For questions regarding these Terms and Conditions, contact:

PayMatrix LLC 7990 SW 117th Ave, Suite 114, Miami, FL 33183 Phone: 1-888-531-6298 Email: privacy@paymatrix.io Website: paymatrix.io